dot
tag

Refund Policy

At Macmillan Publishers, we are committed to providing high-quality publishing, ghostwriting, illustration, audiobook, marketing, and author website services. Due to the nature of our services, all sales are considered final once work has commenced.

Refund Eligibility:

  • Refunds may be considered only if no significant work has been started on the project.
  • Requests must be submitted in writing to contact@macmillanpublishers.com within 7 days of purchase.

Non-Refundable Services:

  • Completed manuscripts, illustrations, or audiobooks.
  • Marketing campaigns already launched or in progress.
  • Custom author website designs after initial development begins.

Partial Refunds:

In cases where partial work has been completed, a prorated refund may be considered at Macmillan Publishers’ discretion.

How to Request a Refund:

Send a detailed email including your service details and reason for the request to contact@macmillanpublishers.com.

Contact Us:

For any questions regarding this refund policy, contact Macmillan Publishers at contact@macmillanpublishers.com.

Get in Touch

Get Professional Support
For Your Publishing Goals

Macmillan Publishers provides expert guidance at every step, ensuring your book achieves success and reaches readers.

© Copyright Macmillan Publishers | All Rights Reserved