Refund Policy

At Macmillan Publishers, we are committed to providing high-quality publishing, ghostwriting, illustration, audiobook, marketing, and author website services. Due to the nature of our services, all sales are considered final once work has commenced.

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Refund Eligibility:

Refunds may be considered only if no significant work has been started on the project.
Requests must be submitted in writing to contact@macmillanpublishers.com within 7 days of purchase.

Non-Refundable Services:

Completed manuscripts, illustrations, or audiobooks.
Marketing campaigns already launched or in progress.
Custom author website designs after initial development begins.

Partial Refunds:

In cases where partial work has been completed, a prorated refund may be considered at Macmillan Publishers’ discretion.

How to Request a Refund:

Send a detailed email including your service details and reason for the request to contact@macmillanpublishers.com.

Contact Us:

For any questions regarding this refund policy, contact Macmillan Publishers at contact@macmillanpublishers.com.

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